Support
Let’s get you back to your tape.
Selfime is designed to work quietly on your device. Here are the answers to the important questions.
When can I download Selfime?
Selfime is available on Google Play now. The iPhone and iPad app is coming soon, and its store link will replace the coming-soon action on this site as soon as the listing is ready.
Where are my recordings stored?
Inside Selfime’s private app storage on the device where you recorded them. Completed files are encrypted. Selfime does not receive a copy.
How do I move to another device?
Export an encrypted Selfime Recovery Kit and import it on the new device. On iPhone and iPad an encrypted iCloud or computer backup may also carry your library across, sometimes together with its key; any transfer that leaves the key behind needs your recovery code. Android’s automatic backup is switched off on purpose, because a restored copy would arrive without its key, so on Android the Recovery Kit is the only route. Keep your 12-word recovery code somewhere safe and separate.
Can I keep my recordings in iCloud or Google Drive?
Yes, as an encrypted Recovery Kit. Selfime has no account and never syncs to a cloud on its own. When you export a kit you get a single encrypted file, and your phone’s ordinary save or share sheet can put it in iCloud Drive, Google Drive, Dropbox, or any other files app you have installed. It stays unreadable without your 12-word recovery code, so it is private wherever it sits. Individual tapes cannot be exported as ordinary audio files.
Does restoring erase what I have already recorded?
No. Restoring merges. Nothing already on the device is deleted or overwritten. If a tape in the kit matches one you already have, it is skipped; if it differs, it is added alongside rather than replacing anything, so a conflict leaves you with both copies to choose between. The only time Selfime replaces a library is when it cannot be opened at all, and even then the unreadable copy is archived on the device rather than deleted, and rolled back if the restore fails.
What is inside a Recovery Kit?
Your whole library, not just audio. A kit carries every recording with its segments and takes, the scripts and sections behind them, your Future Me tapes, reflections, phrases and ritual reminders, plus each tape’s colour, finish, shell material and shell design, your tags and collections, and your theme settings. A restored tape comes back looking like itself rather than as a bare sound file.
How do I set up device-loss protection?
Open Settings, then Privacy & backup, and choose “Create my recovery code” for a private 12-word code; keep it safe and separate from the device. Then choose “Export Recovery Kit” on the same screen and save it somewhere reachable from another device.
How do I restore a Recovery Kit?
Open Settings, then Privacy & backup, and choose “Choose Recovery Kit” under “Restore or merge a kit”. Pick the file from iCloud Drive, Google Drive, Dropbox or wherever you saved it, then enter the 12 recovery words belonging to the device that created that kit. Selfime validates the whole kit, including every recording, before it writes anything, so a damaged or incomplete file fails without touching your library. If the app ever starts and cannot read your library, the same restore is offered directly from that screen.
What is included for free?
The free edition includes three recording slots, one Sealed Tape delivery, six guided practices and a blank tape, Breathe sessions up to five minutes with Rain ambience, and every privacy and recovery feature. Drafts, completed tapes, and archived tapes keep a slot; permanent deletion frees it.
Does transcription send my recording away?
No. Selfime uses the speech recognition built into your phone and never falls back to a transcription service. Automatic transcription is off by default. Older or unsupported devices may not offer transcription; Android can offer to download a language pack from the phone itself where supported.
What does Voice Balance do?
Voice Balance evens playback levels between takes and keeps ambience behind your voice. It is not noise reduction, and it never rewrites the encrypted original recording. Raw playback remains the default.
What does Lifetime cost and unlock?
Selfime Lifetime has a US base price of US$9.99. Apple or Google shows the localized price before purchase. The single non-consumable purchase unlocks unlimited recording slots and Sealed Tape deliveries, all 50 guided practices, 10 to 30 minute Breathe sessions, every soundscape, every premium label finish, and translucent cassette shells. It is not a subscription.
Can my family use my purchase?
Apple can share an eligible non-consumable Lifetime purchase when Family Sharing is enabled. Google Play does not share in-app purchases from free apps, so each Android family member needs their own unlock. Every installation always has a separate private library.
How do I restore Lifetime?
Open the Lifetime screen in Selfime and choose Restore Purchases while signed in to the Apple or Google account that owns the purchase. A Recovery Kit moves your private library; it does not carry a store license.
Can Selfime recover my code?
No. Selfime never receives your encryption keys or recovery code. Without an existing unlocked device or the recovery code, encrypted recordings cannot be recovered.
Do reminders require push notifications?
No. Sealed Tape and listening-ritual reminders are scheduled locally by your phone. Their lock-screen text stays generic, and Selfime does not sign your phone up for remote push notifications in v1.
How do I delete my data?
Selfime has no account and keeps no copy of your content, so deletion is entirely in your hands: delete individual recordings, scripts, or reflections inside the app, or uninstall the app to remove the whole library. Remember to also delete any Recovery Kits or device backups you have made. Details are in the privacy policy.
How do I report a problem?
Use the support form below and include your device model, operating-system version, and what happened. Never send your recovery code or private recording.
Contact
Still need a hand?
Tell us what happened and we’ll reply by email. Include your device model and operating-system version if they’re relevant.
Please do not include a recovery code, recording, transcript, or anything else you want to keep private. See our privacy policy.